Frequently Asked Questions

Everything you need to know about our services with our FAQs

Where is Betta Days located?

We're located in Kurri Kurri, NSW (34 kms from Newcastle and 12kms from Maitland). If there is a particular reason you cannot attend the office, we will discuss this with you.

What are your opening hours?

Betta Days is open for therapy Monday to Friday 8:30am to 6pm. We don’t work on public holidays.

How often do we need to attend therapy?

Therapy sessions generally occur weekly. Betta Days recommends a minimum of 8 sessions to support the therapy process, but more may be required. We tailor your sessions to your needs.

Do I have to come to the appointments with my child?

Yes, as a parent/carer your support is invaluable. Therapy will sometimes involve the therapist spending time with you and your child together and at other times separately. You will be an active participant.

Can adults do TF-CBT?

Yes! TF-CBT Trauma Therapy is for all ages.

Is there a cost involved?

Yes. Our fees are:

Campfire Conversation – Free
Meet the counsellor, learn about our approach and see our camp-style setting before deciding if Betta Days is right for you.

Individual Counselling

  • Initial session (90 minutes): $100
  • Ongoing sessions (60 minutes): $100

Couples Counselling

  • All sessions (90 minutes): $180

Outreach sessions include an additional travel cost, which we’ll confirm with you before booking.

NDIS participants are charged in line with the NDIS Pricing Arrangements, with sessions claimed through your plan.

As we are a counselling service, we’re unable to offer bulk billing or accept Mental Health Care Plans.

How do I make a referral?

Adults, young people and children are all eligible for referral.
Book an appointment on our website. A Client Intake Form will be sent to you via email before your initial appointment.

Support Services

A comprehensive list of crisis, mental health and self-care supports is available below.

If you are experiencing an emergency situation, please call 000.

Wellbeing websites and apps

Smiling Mind

Developed by psychologists and educators to support daily meditation and mindfulness practice.

MoodGYM

A cognitive behavioural therapy (CBT) based intervention, developed by the Australian National University, designed to prevent or reduce symptoms of anxiety and depression.

Calm

A guided meditation app to help reduce stress, enhance wellbeing and support better sleep

Culturally diverse support services

Transcultural Mental Health Centre

The Transcultural Mental Health Centre works with people from culturally and linguistically diverse communities, health professionals and organisations across NSW to provide mental health support.

Embrace Multicultural Mental Health

A platform for multicultural communities and care / health professionals to access culturally accessible resources, services and information.

STARTTS

NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS) provides culturally relevant psychological treatment and suppor.

QLife

QLife is a free and anonymous peer-support and referral service run by LGBTIQA+SB people for LGBTIQA+SB people. The QLife team includes over 100 highly experienced staff and volunteer peer supporters Australia-wide.

Mental health support services

Lifeline

Lifeline provides assistance to all Australians experiencing a personal crisis. Lifeline has a 24 hour telephone crisis support and suicide prevention service.

Phone: 13 11 14

Beyondblue

Beyondblue aims to address issues associated with depression, anxiety and suicide. It provides a range of resources, support services and forums for those experiencing difficulty, as well as their parents, carers and friends.

Phone: 1300 224 636

Centre for Rural and Remote Mental Health

A NSW-based organisation committed to improving the mental health, well-being and resilience of rural and remote residents.

Blue Knot Helpline

Blue Knot Helpline - provides support, education and resources for those who have experienced childhood trauma, as well as their carers and wider communities.

MensLine Australia

MensLine Australia is a telephone and online counselling service specifically for men.

Phone: 1300 78 99 7

SANE Australia

SANE Australia provides access to mental health professionals, information and referrals. The SANE helpline and online chat is open weekdays from 10am to 10pm.

Phone: 1800 187 263

Black Dog Institute

Black Dog Institute - provides information and resources for those with mental health difficulties, including PTSD, and clinical resources for care professionals.

ReachOut

ReachOut- provides information for young people experiencing mental health issues. This practical website has resources, tools and tips to support young people and their parents, carers and friends.

Trauma creates change you don't choose.

Healing is about creating change you do choose.

Looking For Help?

Contact us today at Betta Days to see how our unique approach can assist you in overcoming your trauma.

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